Census support Āwhina tatauranga
Get support to take part in the 2023 Census, or support others to take part.
Census support Āwhina tatauranga
Get support to take part in the 2023 Census, or support others to take part.
Contact us by phone or online for census support
Our contact centre is available to support you by phone between 8am and 10pm, seven days a week. They will be there for even longer hours closer to Census Day, Tuesday 7 March 2023.
They can support you with:
- questions about doing the census.
- questions about what we ask in the census.
- requests for new access codes
- requests for paper forms
- requests to have a Census Collector visit your dwelling
- any general census queries.
Freephone: 0800 CENSUS (0800 236 787)
If you are Deaf or Hard of Hearing, you can call us using the NZ Relay service.
Get face-to-face support to complete your census forms
You can get face-to-face support to complete your census forms at community places and events throughout Aotearoa New Zealand, or online.
You may see these referred to sometimes as "assisted completion locations" or "assisted completion events".
Trained staff at these places and events can:
- answer your questions about the census
- provide you internet access and a device to complete your forms online
- help you order paper forms
- help you understand your census forms
- support you to answer the questions in your census forms.
Information in New Zealand Sign Language
Learn what the census is, why we do it, and how you can take part. You can also preview all the questions you will be asked.
Information in alternate formats
Information about and instructions for doing the 2023 Census in:
- Audio
- Braille
- Easy Read
- Large Print
- New Zealand Sign Language (NZSL).
Resources to promote the census in your community
Images, posters, flyers, social media assets, and copy to promote the census to your networks and communities, and in your workplaces.
